Please ensure you read and understand these terms prior to making any purchase. We will always stand by our animals. No animals will be sold that are not feeding unless specifically noted and agreed upon. Additionally we welcome your questions about any animal you have purchased from us. We believe in lifetime support of any animals we sell. Please never hesitate to contact us for any reason.
Payment is accepted in the form of credit card, cashier’s check, personal check, or money order. Please note that all forms of checks or money orders will be fully processed and cleared before any animals are shipped. Returned checks are subject to a $25 fee. Credit card payments are currently taken through PayPal. Please contact us directly to work out any specific payment terms.
Deposits and Payment Plans
We will accept a 25% deposit on any animal over $100. Once the deposit is received the total balance will be due within 60 days. If the total balance is not received within 60 days, the animal in question will be available for sale to the pubic. All deposits are non refundable, although any deposit can be applied towards the purchase of another animal.
Shipping and Live Arrival Guarantee
We guarantee all animals to arrive live as long as all conditions below are adhered to:
- All shipments will be sent FedEx priority overnight.
- Forecast temperature for the shipping location must be within 40°F and 90°F. We reserve the right to delay shipping if there are weather extremes in either the destination or origination location.
- Package must be signed for by an adult on the first delivery attempt. Signature is required for all shipments.
- Shipments must be listed as deliverable before 12:00PM Noon. If you live in an area where you cannot receive a FedEx shipment before noon a hold for pickup option may be arranged at a FedEx fully staffed location.
- If a loss is to occur, you must contact us within 24 hours of receipt of shipment in order to be eligible for a refund.